Insurance Verification Specialist III

About the role

The Insurance Verification Specialist III ensures accurate insurance eligibility and benefits verification for patients at the University of Arkansas for Medical Sciences. This position supports clinical and billing teams by confirming coverage, preventing claim denials, and maintaining compliance with regulations.

Key responsibilities

• Verify patient insurance eligibility and benefits using internal systems.
• Communicate coverage details and requirements to clinical staff and patients.
• Resolve insurance discrepancies and coordinate with payers.
• Document verification outcomes in the electronic health record.
• Assist with pre‑authorization and referral processes as needed.

Required profile

• High school diploma or equivalent; additional education in health administration preferred.
• Prior experience in insurance verification or medical billing.
• Strong attention to detail and ability to work in a fast‑paced environment.
• Excellent communication skills and customer service orientation.

Required skills

What we offer

• Comprehensive medical, dental, and vision plans.
• Holiday, vacation, and sick leave.
• Retirement plan with up to 10% employer match.
• Education discounts for staff and dependents.
• Career training and educational opportunities.
• Merchant discounts and concierge prescription delivery.