Institutional Services Assistant – Student Union

About the role

The Institutional Services Assistant supports the daily operations of the Student Union at the University of Arkansas at Pine Bluff. This position provides essential administrative and customer‑service assistance to students, staff, and visitors, ensuring a welcoming and efficiently run campus hub.

Key responsibilities

• Perform front‑desk duties, greet visitors, and respond to student inquiries.
• Maintain records, process transactions, and manage inventory for the Student Union.
• Coordinate events, meetings, and room reservations in collaboration with campus partners.
• Assist with budgeting, purchasing, and financial documentation as needed.
• Support facility upkeep by reporting maintenance issues and ensuring a clean environment.
• Utilize Workday to log hours, submit reports, and track job‑related activities.

Required profile

• Current employee of the University of Arkansas System (including student employees or graduate assistants).
• Strong organizational abilities and attention to detail.
• Excellent communication skills and a customer‑service orientation.
• Ability to work independently and as part of a team in a fast‑paced environment.

Required skills

• Proficiency with Workday for HR and payroll functions.

What we offer

• Opportunity to gain hands‑on experience in campus operations and student services.
• Professional development within a historic HBCU environment.
• Access to university resources and networking opportunities.