Installation Technician

About the role

AT&T is hiring an Installation Technician in Laguna Niguel, California. You will install fiber and voice services inside and outside customers' homes, introducing them to the company's network while delivering a seamless installation and activation experience.

Key responsibilities

• Install high-speed broadband, Wi-Fi and voice services at customer homes and businesses
• Put in new lines, climb ladders and plug in and activate networks
• Work independently as a trusted expert, solving problems and meeting new people every day
• Identify wire and cable colors

Required profile

• High School Diploma or GED
• Valid state driver's license
• Flexible schedule, including evenings and weekends, and availability for overtime, emergency callouts and holiday work
• Able to lift and move up to 60 lbs (some ladders weigh 50-60 lbs) and weigh less than 325 lbs for ladder safety
• Able to work in small spaces or aloft up to 28 ft
• Qualified on pre-employment assessments

Required skills

• Tech savviness and interest in learning new technology
• Effective communication and strong customer service skills
• Problem-solving and critical thinking
• Integrity, dependability and a customer-first mindset

What we offer

• Pay of $21.97 to $35.65 per hour, with average starting earnings around $57,970 per year
• Medical, dental and vision coverage
• 401(k) plan and tuition reimbursement
• Paid time off and at least six company-designated holidays
• Sick leave, paid parental leave and adoption reimbursement
• Life and accidental death insurance, disability benefits and employee assistance programs
• Discounts of up to 50% on AT&T mobility plans, internet and fiber