Information Security Analyst

About the role

Join the Splunk Global Security team as a Customer Trust Analyst, providing cybersecurity expertise to support sales and customer success teams. You will help customers understand and trust Splunk’s security controls and align them with industry standards and regulations.

Key responsibilities

• Provide cybersecurity expertise to Field Sales, Sales Engineering, and Customer Success teams for inquiries, questionnaires, and audits.
• Assist in customer security audits and facilitate pre‑sales security assessments.
• Deliver accurate information on Splunk’s security controls, demonstrating alignment with customer expectations and contractual commitments.
• Represent Splunk’s security in meetings with current and prospective customers.
• Manage feedback from customers, coordinate with partners, and monitor resolution actions.
• Develop customer‑facing documentation that outlines Splunk security controls.
• Maintain deep knowledge of Splunk products and collaborate with internal security experts.
• Drive process improvement and automation to shorten the sales cycle.

Required profile

• Bachelor’s degree with 5+ years of related experience, or Master’s with 2+ years, or PhD.
• Functional knowledge of cyber security principles, concepts, technologies, and compliance frameworks such as ISO 27001, ISO 27018, SOC 1/2, NIST CSF, HIPAA, PCI‑DSS, CSA CCM, and NIS2.
• Understanding of cloud security principles and experience with AWS, GCP, or Azure.
• Preferred certifications include CISSP, CRISC, CISM, CISA, CCSK, GIAC, CCSP, CSX, or CTPRP.

Required skills

• ISO 27001 compliance
• ISO 27018 compliance
• SOC 1 / SOC 2 audit knowledge
• NIST Cybersecurity Framework
• HIPAA and PCI‑DSS familiarity
• CSA Cloud Controls Matrix
• Cloud security (AWS, GCP, Azure)