Industrial Engineer III - Supply Chain Optimization

About the role

DHL eCommerce is looking for an Industrial Engineer III to drive operational excellence across its supply chain. The role combines data-driven analysis with Gemba observations to build and deploy optimization models rather than rely on manual planning, working with Operations, Transportation, Automation and other cross-functional teams.

Key responsibilities

• Pickup & Delivery optimization: analyze and improve route structures, territory design, stop density, dispatch planning and delivery productivity
• First and last mile network design, including depot, station, annex and micro-fulfillment requirements
• Labor, fleet and equipment models aligned with forecasted volumes and service commitments
• Facility and process design, including dock operations, sortation flow, staging layouts and dock-to-truck processes
• Contingency and peak planning, surge capacity models and peak-season deployment strategies
• Network cost modeling and performance analytics (cost per stop, stops per route, route adherence, vehicle utilization)
• Time studies, root cause analysis, ergonomic assessments and layout optimization in distribution centers
• Data visualization with SQL, Power BI/Tableau, and business case development with ROI tracking
• Support for AI-driven initiatives, vendor evaluation and continuous improvement

Required profile

• Bachelor's degree in industrial engineering
• 3 years of relevant experience, including internships, projects or practical training
• Preferred: experience in transportation engineering, routing technologies and network modeling; basic MOST certification or equivalent
• Preferred: Lean Six Sigma Yellow Belt
• Legal authorization to work in the United States

Required skills

• SQL, Python, simulation and Lean tools; Power BI is a plus
• Gurobi or other optimization software
• MS Excel, MS PowerPoint, Visio and/or AutoCAD
• Transportation and industrial engineering tools, route optimization and network modeling platforms, GIS and mapping tools

What we offer

• Competitive pay and bonus programs
• 401k with company match, medical, dental and vision coverage
• Tuition reimbursement, paid time off and floating holidays
• Parental leave, life insurance and disability coverage
• Employee discount program and employee assistance program