Identity & Driver Credential Specialist 1 – Reidsville

About the role

The Georgia Department of Driver Services is seeking an Identity & Driver Credential Specialist 1 to join its Reidsville office. In this full‑time position you will help provide secure driver and identity credentials to Georgia residents while delivering excellent customer service.

Key responsibilities

• Issue learner permits, driver licenses, and state identity cards in compliance with Georgia law.
• Convert out‑of‑state licenses and assist newcomers with the licensing process.
• Administer written and road examinations for first‑time drivers.
• Maintain accurate records and ensure all transactions meet regulatory standards.
• Interact courteously with a diverse public, answering questions and resolving issues efficiently.

Required profile

• Strong commitment to high‑quality customer service.
• Dependable, motivated, and able to work quickly and accurately.
• Friendly, patient, and genuinely interested in helping others.
• Ability to handle detailed tasks with precision.
• Comfortable communicating with a diverse population.

Required skills

What we offer

• Annual salary of $32,000 (non‑negotiable).
• Comprehensive benefits package for all career stages.
• Career mobility: promotion to Specialist 2 after 12 months with a 10% salary increase.
• Opportunities for internal advancement within DDS.