Identity and Driver Credential Specialist I – Thomson

About the role

The Georgia Department of Driver Services is seeking an Identity and Driver Credential Specialist I to work at the CDL Center in Thomson. In this full‑time position you will interact directly with the public, issuing learner permits, converting out‑of‑state licenses, processing driver licenses and identity cards while ensuring compliance with state regulations.

Key responsibilities

• Issue learner permits, driver licenses and state identity cards to residents.
• Convert out‑of‑state licenses and verify documentation for new residents.
• Administer written and road examinations for first‑time drivers.
• Maintain accurate records and process transactions in accordance with DDS policies.
• Provide courteous, efficient customer service to a diverse population.

Required profile

• Strong commitment to excellent customer service.
• Dependable, motivated and able to work in a fast‑paced environment.
• Attention to detail and ability to follow established guidelines.
• Patience, friendliness and genuine interest in helping others.

Required skills

What we offer

• Annual salary of $32,000 (non‑negotiable).
• Comprehensive benefits package for all career stages.
• Career mobility with promotion to Specialist II after 12 months, including a 10 % salary increase.