HR Generalist – Payroll & Benefits Focus

About the role

We are seeking an experienced HR Generalist with a strong focus on payroll and benefits to help build and scale the HR function of ZeroTouch as it becomes a standalone organization. In this role you will design and maintain processes, support employees and managers, and ensure smooth HR operations as the company grows.

Key responsibilities

• Support payroll administration and coordinate with internal and external partners to ensure accurate, timely processing.
• Administer employee benefits programs, handling enrollments, changes, education, and vendor coordination.
• Manage onboarding and off‑boarding activities to create a positive employee experience throughout the lifecycle.
• Maintain employee records and ensure accurate HR data and documentation.
• Assist with leave administration, accommodations, workers’ compensation, and unemployment claims.
• Help ensure compliance with federal, state, and local employment laws and company policies.
• Support HR audits, reporting, and documentation.
• Contribute to employee engagement initiatives, training programs, and company events.
• Document and improve HR processes and procedures as the organization scales.
• Serve as a trusted resource for employee and manager questions on HR policies, benefits, payroll, and employment practices.
• Provide general administrative support across HR and office operations as needed.

Required profile

• Organized and detail‑oriented with a strong focus on accuracy.
• Clear written and verbal communicator.
• Professional handling of confidential information with discretion.
• Proactive problem‑solver who enjoys improving processes.
• Adaptable and comfortable in a changing environment.
• Collaborative team player who builds positive working relationships.

Required skills

• 3–7 years progressive Human Resources experience.
• Experience supporting payroll, benefits administration, employee relations, and HR operations.
• Working knowledge of employment laws, HR compliance requirements, and best practices.
• Experience with HRIS and payroll systems.
• Strong organizational and administrative abilities.
• Proficiency in Microsoft Office applications, especially Excel.
• Ability to work independently while managing multiple priorities and deadlines.