Housekeeping Supervisor

About the role

The Housekeeping Supervisor will lead the daily housekeeping operations at Homewood Mountain Resort, ensuring the highest standards of cleanliness, organization, and presentation across all guest and employee areas. This role works closely with Facilities, Guest Services, Food & Beverage, Events, and other departments to maintain Discovery Land Company’s luxury hospitality standards.

Key responsibilities

• Supervise and coordinate daily housekeeping activities, including staff assignments, workflow planning, training, and performance oversight.
• Conduct daily inspections of public areas, restrooms, offices, locker rooms, employee spaces, and back‑of‑house areas.
• Monitor quality and productivity, providing feedback, coaching, and corrective action as needed.
• Assist with recruiting, onboarding, scheduling, and timekeeping for housekeeping staff.
• Coordinate with Facilities Maintenance to ensure staffing, supplies, and equipment readiness.
• Manage inventory, ordering, receiving, and organization of housekeeping supplies and cleaning products.
• Oversee routine and deep‑cleaning programs, seasonal projects, event setup/breakdown, and special assignments.
• Identify and report maintenance, safety, and operational concerns.
• Maintain organized storage rooms, linen inventories, and laundry operations.

Required profile

• Proactive leader who leads by example and develops team members.
• Strong commitment to accountability, safety, service excellence, and attention to detail in a luxury hospitality environment.
• Experience supervising housekeeping staff in a resort or hotel setting.

Required skills