Hostess – Guest Service & Seating

Virgin Hotels · La Nouvelle-Orléans

🇬🇧 English

Job description

About the role

Virgin Hotels is looking for an enthusiastic Hostess to be the first point of contact for guests. You will create a warm, welcoming atmosphere, manage coat check, and coordinate high‑volume seating in a fast‑paced environment while maintaining guest profiles.

Key responsibilities

Greet, interact with, and bid farewell to guests with genuine enthusiasm.
Manage coat check and ensure smooth flow of guests to their seats.
Maintain a clean, organized work area, including polishing cutlery, folding napkins, and sanitizing tables.
Assist with lateral service tasks such as clearing tables and transporting plates to the dishwashing area.
Update and maintain guest preferences in a shared database for personalized service.
Collaborate closely with teammates to deliver “out‑of‑this‑world” customer experiences.

Required profile

Outgoing, friendly, and confident with a sincere smile.
Ability to stand for 8‑10 hour shifts.
Strong verbal and written English communication skills.
Team‑player attitude with a sense of humor.
Compliance with safety, health, and legal regulations.

Required skills

Questions fréquentes

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Published 3 months ago

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Virgin Hotels

La Nouvelle-Orléans

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