Heavy Equipment Service Technician – Alexandria, LA

About the role

Louisiana Cat is seeking a motivated Heavy Equipment Service Technician to join our Alexandria location. You will work on Caterpillar heavy equipment, providing on‑site and shop‑based service to keep our customers’ machines running efficiently.

Key responsibilities

• Diagnose, troubleshoot, repair and perform preventative maintenance on heavy‑equipment components such as electrical systems, engines, fuel systems, hydraulics, power generation and power trains.
• Remove and install engine components following Caterpillar standards and technical service manuals.
• Understand Caterpillar exchange‑parts processes and conduct financial cost analysis for repairs.
• Create, track and formalize work orders using Caterpillar customer‑service software.

Required profile

• High School Diploma or GED equivalent.
• Prior technical training with heavy machinery or equipment.
• Strong mechanical aptitude and safety‑first mindset.
• Must own the required tool inventory (tooling program discussed during interview).
• Excellent customer‑service attitude and professional demeanor.
• Ability to work 12‑hour shifts, including some weekends, and perform physical tasks.

Required skills

• Heavy‑equipment diagnostics and troubleshooting.
• Engine component removal and installation.
• Electrical, hydraulic, fuel‑system and power‑train repair.
• Preventative maintenance procedures.
• Use of Caterpillar service software for work‑order management.
• Tool ownership and proper tool usage.

What we offer

• Competitive yearly salary ranging from $60,000 to $120,000 (including overtime).
• Health, dental and vision benefits.
• $50,000 company‑funded life insurance (with health enrollment).
• Short‑ and long‑term disability coverage.
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Technician tool loan program up to $2,000.
• Safety‑boot and prescription‑glasses allowances, employee discounts and credit‑union access.