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Head of Parts and Services – Rock Processing

sandvik

Lead 🇬🇧 English
Aftermarket strategy development Service contracts and upgrades Digital solutions implementation KPI and performance management Stakeholder and customer management Team leadership and coaching Commercial acumen Multicultural collaboration

Job description

About the role

Sandvik Rock Processing is seeking a senior leader to head its North America Parts & Services business. The role will be based in a major airport hub in the United States or Canada and will drive profitable growth across the equipment lifecycle.

Key responsibilities

  • Develop and execute the aftermarket strategy for rock processing equipment in the USA and Canada.
  • Expand revenue streams through service contracts, upgrades, rebuilds and digital solutions.
  • Standardise service operations, implement KPIs and digital tools to improve performance.
  • Collaborate with sales, product lines and distribution partners to strengthen commercial execution.
  • Engage deeply with customers to understand their operations and deliver value‑based solutions.
  • Lead, coach and develop a high‑performing, customer‑centric team while ensuring safety and compliance.

Required profile

  • Proven experience leading aftermarket or service organisations in industrial or mining equipment.
  • Strong commercial acumen with a track record of revenue growth.
  • Excellent stakeholder management and customer‑facing skills.
  • Ability to work in a multicultural, collaborative environment.

Required skills

    What we offer

    • Competitive wages and benefits.
    • Support for learning and professional development.
    • Opportunities to grow a rewarding career in a global, innovative organization.

    Questions fréquentes

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    Published 2 months ago

    64 views · 0 interested

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