Head of Design, Product Design

About the role

BitGo, a digital asset infrastructure company, is looking for a design leader who still designs. The role is full-time and onsite at the Palo Alto office, sitting next to the Chief Product Officer on business strategy. It is a player-coach position: roughly 50% hands-on design work initially, decreasing as the team grows. The design team is small, senior and self-sufficient, and the incumbent will take on the retail mobile experience and the design system.

Key responsibilities

• Own your own design surfaces and ship them at the quality bar you expect from others
• Manage and mentor the team, giving candid, craft-focused feedback and raising the ceiling while respecting designers' autonomy
• Represent design in strategy, roadmap and architecture conversations, and advocate for the client experience
• Join product and engineering at discovery, shaping long-term roadmaps with product managers
• Own the design system and component library end to end, including tokens, patterns, governance and adoption
• Design the underlying system (accounts, wallets, assets, entitlements, approvals) rather than individual screens
• Establish UX and systems thinking as an organization-wide practice, and set the quality bar including for AI-assisted work
• Be present internally and represent design to clients, partners and candidates

Required profile

• Experience leading design in financial services; digital assets or another domain of complex technical flows strongly preferred
• Built and owned a design system at scale
• Hands-on in Figma, a role model for craft, able to give actionable feedback in critiques
• Deep UX knowledge, strong product thinking and decisions grounded in data
• Has managed designers and made them better
• Tech-literate, comfortable with APIs, data models and engineering trade-offs
• Direct communicator who can hold a position with a CPO, engineering lead or client

Required skills

• Figma
• UX and systems thinking
• Building and owning a design system

What we offer

• Base salary averaging between $210,000 and $250,000 USD depending on leveling and location, plus equity and an annual performance bonus
• 100% company-paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave and paid vacation
• Commuter/parking pass, free lunches and snacks, computer equipment and furniture