Head of Associate AE Program

About the role

As the Head of the Associate AE Program, you will build and lead Serval's founding early‑career sales apprenticeship. This highly selective, cohort‑based program transforms top early‑career talent into the next generation of Account Executives and GTM leaders.

Key responsibilities

• Design and launch the Associate AE Program from scratch, defining cohort structure, hiring profiles, curriculum, and graduation criteria.
• Recruit and hire early‑career talent with exceptional intellectual horsepower, grit, and coachability.
• Run a 6‑9 month, three‑phase program that builds pipeline while developing Associates into top AE talent.
• Coach Associates through call reviews, mock discovery, objection handling, demo certification, and deal strategy.
• Own pipeline results across segments, measuring qualified pipeline and stage conversion.
• Partner with sales leadership on graduation criteria, readiness reviews, and placement into AE roles.
• Implement operating rhythm, ROI model, pipeline per Associate, and hiring forecasts tied to AE demand.

Required profile

• 5+ years of B2B SaaS sales experience, including at least 2 years leading SDR/BDR or early‑career sales teams.
• Prior quota‑carrying AE experience, preferably having risen through the SDR path.
• Proven track record of developing reps who advance into successful closing roles.
• Strong obsession with pipeline, metrics, conversion data, forecasting, and CRM discipline.
• Exceptional coaching and teaching ability, with experience building curriculum or enablement programs.
• High hiring bar and keen instinct for spotting raw talent.
• Credibility with senior AEs, sales leaders, and executives; ability to work cross‑functionally.
• Experience selling to or coaching reps who sell to technical buyers in IT, Security, or Engineering.

Required skills

• Salesforce
• Gong
• Amplemarket
• Claude
• Nooks
• Clay

What we offer

• Impact: shape the success of Serval’s AI product and build the talent engine for the GTM team.
• Growth: work on a fundamentally new AI offering with strong investor backing and rapid company growth.
• Culture: join a team that values innovation, ownership, accountability, and fun.