Guest Service Representative – Front Desk (Part‑Time)

About the role

We are seeking a Guest Service Representative to join our front‑desk team at a leading hotel brand. This part‑time position involves welcoming guests, handling check‑in and check‑out, and ensuring a smooth, friendly experience throughout their stay.

Key responsibilities

• Greet guests and manage check‑in/check‑out procedures with a courteous attitude.
• Handle guest inquiries, reservations, and special requests promptly.
• Process payments, assign rooms, and maintain accurate front‑desk records.
• Coordinate with Housekeeping, Maintenance, and Sales to resolve guest issues.
• Maintain a clean and organized front‑desk area.

Required profile

• Positive, customer‑focused attitude with strong communication skills.
• Ability to multitask in a fast‑paced environment.
• Comfortable standing for extended periods.
• Willingness to learn; prior hotel or customer‑service experience is a plus.

Required skills

• Basic computer proficiency.

What we offer

• Team‑oriented culture with on‑the‑job training and career growth opportunities.
• Paid vacation, sick leave, bereavement, jury duty and holiday pay at time‑and‑a‑half.
• Employee recognition programs and referral bonuses.
• Discounted hotel rooms and travel benefits.
• Access to health, dental, vision plans and 401(k) with company match for full‑time teammates.