Guest Activities Coordinator – Outdoor Programs

About the role

The Guest Activities Coordinator will design and lead outdoor experiences that connect guests with the natural beauty of Twin Farms. Working in a luxury, all‑inclusive resort setting, you will ensure each hiking or biking excursion is safe, engaging, and personalized to guest preferences.

Key responsibilities

• Lead guided hiking and biking trips on and off the property, adapting routes to guest ability and interest.
• Design seasonal outdoor programming that reflects the landscape and guest feedback.
• Serve as the primary point of contact for guests, anticipating needs and customizing experiences.
• Act as a Wilderness First Responder, maintaining safety across all activities.
• Assess weather, terrain, and conditions in real time to make informed decisions.
• Prepare and maintain equipment and activity areas to the highest standards.
• Collaborate with internal teams to integrate outdoor activities into daily guest itineraries.
• Support broader guest services, including arrivals, property tours, and special requests.

Required profile

• Proven experience leading outdoor activities such as hiking or biking.
• Wilderness First Responder certification or willingness to obtain it.
• Strong judgment and calm presence in dynamic environments.
• Genuine passion for the outdoors combined with a hospitality mindset.
• Excellent communication skills and ability to connect with a diverse guest base.
• Flexible, reliable, and team‑oriented.
• Ability to work outdoors in varying weather conditions and navigate uneven terrain.

Required skills

• Wilderness First Responder certification