Go-To-Market Engineer (Salesforce Solutions Architect)

About the role

Merkle is looking for an experienced, client-facing Go-To-Market Engineer (internally called VP, Alliance Solutions Architect) with deep MarTech expertise, especially in the Salesforce ecosystem. The role shapes, sells and scales customer experience solutions for clients, combining pre-sales strategy, solution development and alliance engagement. It reports to the Head of Alliance Solution Leads and is a highly visible individual contributor role.

Key responsibilities

• Partner with Salesforce stakeholders and Merkle growth teams on joint go-to-market strategies, solution positioning and growth initiatives.
• Lead executive-level client conversations on customer experience transformation, AI, automation, loyalty, CRM modernization and cross-cloud solutioning.
• Act as a trusted advisor in early-stage sales cycles, from discovery and qualification through proposals and client presentations.
• Build relationships with Salesforce, internal capability teams and key client stakeholders.
• Create solution narratives, offerings, accelerators and thought leadership, and deliver demonstrations and presentations.
• Contribute to Salesforce alliance growth and help position Merkle as an AI and Salesforce partner through marketplace engagement, executive relationships, enablement and joint marketing.
• Drive innovation around Agentforce, AI-powered experiences, automation, Data Cloud and connected customer ecosystems.

Required profile

• 15+ years of experience in solution architecture, consulting, alliance management, pre-sales engineering, digital transformation or client-facing technology leadership.
• Strong Salesforce expertise, including Core and broader customer experience capabilities.
• Experience with AI, agentic business transformation and business process automation.
• Proven track record in new business development, account growth and complex client initiatives.
• Preferred: Salesforce certifications, hands-on platform experience, and familiarity with MuleSoft, APIs and integrations.

Required skills

• Design, configure and demonstrate Salesforce-based solutions in front of clients.
• Translate business objectives into technology solutions and measurable outcomes.
• Strong communication, storytelling and presentation skills.

What we offer

• Annual base salary of $163,000 - $245,000, with eligibility for discretionary incentive compensation.
• Medical, vision and dental insurance, life insurance, and short- and long-term disability insurance.
• 401k, flexible paid time off, at least 15 paid holidays, paid sick and safe leave, and paid parental leave.
• Work arrangement depends on location relative to the hubs (Chicago, metro Detroit, Los Angeles, New York City); employees within commuting distance must work from the office three days a week, others may be designated remote.