Global Data Center Operation Analyst

About the role

Bitdeer is seeking a Global Data Center Operation Analyst to join its Mining Performance Assurance department. The analyst will support daily operations of worldwide data centers, ensuring mining equipment stability and efficiency through data‑driven monitoring and incident management.

Key responsibilities

• Monitor and analyze operational data such as equipment performance, uptime, and energy consumption across global data centers.
• Record equipment failures, coordinate resolution with relevant teams, and document root causes.
• Generate periodic reports on metrics like equipment availability and incident frequency for management.
• Execute standardized processes, including maintenance schedules and asset inspections, ensuring protocol compliance.
• Support strategic projects such as new data‑center deployments and process improvements.

Required profile

• Bachelor’s degree in Operations Management, IT, Computer Science or related field.
• 2–5 years of experience in data or operations analysis, preferably in crypto, data‑center, or similar environments.
• Strong attention to detail, organizational skills, and ability to work with cross‑functional teams.
• Willingness to travel for on‑site learning and collaboration.
• Fluent English; Mandarin is a plus.

Required skills

• Proficiency with Excel, SQL, and Tableau for data analysis.
• Familiarity with asset management or ERP systems such as SAP or Oracle.
• Experience using incident management tools like ServiceNow or Jira.
• Relevant certifications (ITIL, PMP) are preferred.