General Service Technician / Counter Person

About the role

Monro, a family of automotive service and tire dealer brands, is hiring a General Service Technician in St. Petersburg. The role is full time or part time and is an hourly position based on business needs. The technician performs basic routine vehicle repair and maintenance according to company standards and manufacturer specifications, and delivers 5-star guest service through clear communication of vehicle issues and proposed solutions.

Key responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in line with Monro standards
• Tire services: wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair
• Vehicle services: lubrication, oil changes, basic maintenance (bulb, wiper blade and filter replacements), battery testing and installation
• Complete the Courtesy Inspection on every guest vehicle, documenting and communicating additional needed services and repairs
• Assist with inventory management, including pulling tires and parts, unloading and stocking
• Help keep the store clean and in guest-ready condition
• Follow safety standards such as wheel torque and oil safety procedures, and test drive vehicles under the Road Test policy
• Adhere to company policies, government standards and OSHA requirements, and complete Monro University training
• Operate and maintain equipment safely (lifts, welders, brake lathes, etc.) and perform other duties as assigned

Required profile

• High school diploma or equivalent preferred
• Automotive training in basic car maintenance and repair, or equivalent education and experience
• Current valid driver's license and a satisfactory motor vehicle report
• Owns a basic set of tools or joins Monro's tool purchase program
• Initiative, strong customer service, and good verbal and written communication skills

What we offer

• Hourly pay of $16.00-$18.00, with possible additional compensation and incentives
• Paid vacation and holidays for full-time teammates
• 401k eligibility immediately upon hire, direct deposit, employee discounts and healthcare, vision and dental for full-time teammates
• On-the-job training, company-sponsored certifications and Monro University courses for career growth