Full‑Time Host/Hostess – Luxury Resort
Four Seasons · Maui
Job description
About the role
We are seeking a friendly and attentive Host/Hostess to join the front‑of‑house team at Four Seasons Maui, a luxury oceanfront resort. In this full‑time position you will greet guests, manage reservations and ensure a seamless dining experience in line with Four Seasons service standards.
Key responsibilities
- Welcome and seat guests promptly according to party size and preferences.
- Maintain the host/hostess stand, review the reservation book and coordinate table assignments while balancing server workload.
- Answer telephone calls, take reservations and provide information about the restaurant and hotel services.
- Anticipate guest needs, address inquiries or issues, and recognize regular guests by name.
Required profile
- Minimum one year experience in food‑and‑beverage service or a related hospitality role.
- Working knowledge of Four Seasons policies and general hotel operations (learned on‑the‑job).
- Ability to operate computer equipment and the reservations system.
- Proficiency in reading, writing and speaking English.
- Current tuberculosis clearance.
Required skills
- Reservation system operation.
What we offer
- Competitive salary and wages.
- Comprehensive benefits package including medical, dental, life insurance, 401(k) and paid time off.
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Four Seasons
Maui
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