Full‑time BOH Supervisor – Glendale, AZ

About the role

Levi Strauss & Co. is looking for a full‑time Back‑of‑House (BOH) Supervisor to join the Glendale, AZ Tanger Outlets store. In this position you will help create a high‑energy retail environment, coach associates on sales and service standards, and ensure smooth daily operations.

Key responsibilities

• Create a compelling store experience by engaging customers and modeling service behaviors.
• Supervise and coach associates on the sales training process to maintain high service and sales levels.
• Resolve consumer concerns promptly, partnering with the Store Manager on escalated issues.
• Train new hires and current employees on company culture, product knowledge, loss‑prevention, and store policies.
• Set performance expectations, provide formal feedback, and foster engagement and retention.
• Handle cash, process shipments, manage floor sets, markdowns, and replenishment while maintaining standards.
• Ensure compliance with all Levi’s store policies and procedures.
• Flex store business strategies to meet or exceed sales and performance goals.
• Supervise the team in the absence of other managers.

Required profile

• Enjoys a fast‑paced, multitasking environment.
• Collaborative role model who embodies inclusion and belonging.
• Self‑starter with a growth mindset, eager to learn new tools.
• Progressive retail leadership experience with proven coaching and training abilities.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Required skills

• Cash handling
• Merchandise operations (shipment processing, floor set, markdown, replenishment)
• Loss prevention