Front Desk Receptionist

About the role

The Front Desk Receptionist provides exceptional customer service and ensures smooth daily operations at our eye care clinics. You will be the first point of contact for patients, handling check‑in, check‑out, scheduling, and administrative tasks with professionalism.

Key responsibilities

• Greet patients, verify insurance and contact information, and enter demographics accurately.
• Manage appointment scheduling, follow‑up reminders, and daily practice schedules.
• Handle phone inquiries, direct calls, and provide information about services.
• Process payments, collect co‑pays, and balance patient accounts at checkout.
• Maintain patient records and ensure confidentiality.
• Support other administrative functions as needed.

Required profile

• Minimum one year of office experience; 6 months in a medical office preferred.
• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Professional appearance and attitude.

Required skills

What we offer

• Opportunity to work in a leading ophthalmology practice with state‑of‑the‑art technology.
• Collaborative team environment.
• Competitive compensation and benefits.