Front Desk Attendant – Part‑time (Evenings)

About the role

We are seeking a friendly and reliable Front Desk Attendant to join our team at FFC Union Station. In this part‑time, evening position you will be the first point of contact for members and guests, ensuring a welcoming, clean and safe environment while upholding our core values.

Key responsibilities

• Greet members and guests by name, creating a positive first impression.
• Check‑in members, process payments and maintain a balanced cash drawer.
• Answer incoming calls professionally and act as a liaison between members and the Membership Department.
• Field questions, concerns and complaints, providing support to the Membership Experience Manager.
• Perform opening and closing duties for the front desk, including safety and cleanliness checks.
• Attend required department and club staff meetings.

Required profile

• Outgoing, reliable and coachable with a strong commitment to high‑quality customer service.
• Comfortable working the required shifts (Tuesday and Thursday, 5 pm‑9 pm).
• Ability to maintain a clean, safe and healthy environment for members, guests and coworkers.

Required skills

What we offer

• Hourly wage of $16.60.
• Benefits including dental and vision insurance, 401(k) match, fitness education discounts, and complimentary club membership.
• Employee discounts on spa, retail and fitness classes, plus additional perks such as pet insurance and T‑Mobile discounts.
• Comprehensive hospitality training program during the first 90 days.