Front Desk Agent – Full‑Time (Hawaii)

About the role

Join the magical atmosphere of Aulani, a Disney Resort and Spa, as a Front Desk Agent. You will be the first point of contact for guests, delivering a warm welcome and ensuring a seamless check‑in and check‑out experience.

Key responsibilities

• Greet guests and manage check‑in/check‑out procedures for rooms and villas.
• Provide information on resort services, activities, and local attractions.
• Handle a high volume of transactions, including cash, credit cards, foreign currency, and vouchers.
• Assist guests both at the indoor front desk and the outdoor porte‑cochère area, 24/7 as needed.
• Maintain guest privacy and follow emergency procedures.

Required profile

• Previous cash‑handling and computer experience.
• Ability to work in a fast‑paced, sometimes stressful environment.
• Strong integrity and professionalism.
• Full availability for any shift, including nights, weekends, and holidays.
• At least 18 years of age.

Required skills

What we offer

• 100% healthcare coverage for you and eligible dependents.
• Up‑front tuition payment at network schools.
• Free lunch, parking, and theme‑park admission.
• Competitive hourly wage of $35.84.