Franchise Business Consultant

About the role

The Franchise Business Consultant serves as the primary liaison between Handel’s corporate team and its franchise partners. You will help franchisees improve performance, achieve long‑term goals, and uphold brand standards across the network.

Key responsibilities

• Conduct frequent store visits and audits to verify compliance with brand standards and operational requirements.
• Document strengths and opportunities, prioritize improvements, and follow up on open issues.
• Consult franchisees on vision, strategy, talent, quality, sales, brand growth, and financial return.
• Support new store openings with on‑site assistance from pre‑opening through launch.
• Facilitate benchmarking, best‑practice sharing, and collaboration among groups of franchisees.
• Meet or exceed annually set KPIs and act as a Handel’s brand ambassador in the field.
• Utilize consulting tools to drive store performance and contribute to the development of new operational resources.
• Collaborate with cross‑functional teams on brand programs and initiatives.

Required profile

• Strong business acumen and consulting experience.
• Passion for delivering memorable guest experiences.
• Highly organized, people‑oriented, and self‑starting.
• Comfortable operating in a fast‑growth environment.

Required skills

What we offer

• Opportunity to work with a historic, growing ice‑cream brand.
• Hands‑on involvement with a nationwide franchise network.
• Professional development through consulting and brand initiatives.