Field Service Professional – Smart Home Technology

About the role

Join Vivint Smart Home, an NRG‑owned leader in connected home solutions, as a Field Service Professional in Spanish Fork, UT. You will be the face of the brand, installing cutting‑edge smart home technology and helping customers upgrade to safer, more efficient homes.

Key responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Assess customer homes on‑site and recommend equipment upgrades or service enhancements.
• Educate homeowners on system operation to ensure confidence and peace of mind.
• Maintain all tools, devices, and licensing required for job duties.

Required profile

• Customer‑first attitude with strong interpersonal skills.
• Sales mindset; experience in retail, B2C sales, insurance, or service sales is a plus.
• Technical aptitude; background in cable/satellite install, pest control, construction, or solar is helpful.

Required skills

• Security camera installation
• Smart lock installation
• Home automation system setup and troubleshooting

What we offer

• Competitive hourly base pay plus uncapped commission and performance incentives.
• Paid training (virtual and on‑the‑job) with ongoing coaching.
• Take‑home company vehicle, gas card, and paid drive‑time.
• 4‑day work weeks (4/10 schedule, includes Saturdays) for better work‑life balance.
• Full equipment package: tools, cell phone, tablet, and required licensing.
• Benefits: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, employee stock purchase program, and employee pricing on smart home equipment.
• Annual company‑paid incentive trip (plus one guest).