Field Service Engineer III - Implant

About the role

Applied Materials is hiring a Field Service Engineer (Customer Engineer) for its implant equipment business. The engineer acts as the main technical contact for customers, installing, maintaining, troubleshooting and optimizing semiconductor equipment, and uses digital analytics and basic diagnostics to solve technical issues. The role involves travel of about 20% of the time and relocation eligibility.

Key responsibilities

• Serve as the primary technical contact for customers, installing, maintaining, troubleshooting and optimizing semiconductor equipment to maximize tool uptime and productivity.
• Support equipment performance in advanced semiconductor manufacturing through diagnostics, repairs, upgrades and system optimization.
• Partner with senior engineers, technical support teams and customers to resolve complex issues and minimize downtime.
• Perform preventative and corrective maintenance on electrical, mechanical, vacuum, hydraulic, gas delivery and related subsystems.
• Troubleshoot using diagnostic software, analytics, schematics and root-cause analysis, and interpret electrical schematics, mechanical drawings and technical documentation.
• Build customer relationships while complying with safety, quality and cleanroom requirements.

Required profile

• Bachelor's degree in Electronics, Engineering Technology, Mechatronics, military technical training, trade certification or equivalent experience.
• 2-4 years of field service, semiconductor equipment support, manufacturing equipment maintenance or related technical experience.
• Ideal candidate has hands-on experience supporting semiconductor ion implant equipment in a high-volume manufacturing environment.
• Preferred: 4-7 years of experience, working knowledge of ion implant subsystems (vacuum systems, beamline components, power supplies, gas delivery, robotics/automation, wafer handling, process control), and experience with preventative maintenance, calibrations, system recoveries and root-cause troubleshooting.

Required skills

• Troubleshooting electrical, mechanical, vacuum, pneumatic, hydraulic and electronic systems with diagnostic tools (including DMMs).
• Reading and interpreting electrical schematics, wiring diagrams and mechanical drawings.
• Strong communication skills and Microsoft Office.

What we offer

• Salary of $37.00 - $51.20 depending on location, hire grade, knowledge, skills and experience.
• Comprehensive benefits package, with possible bonus and stock award program.
• Supportive work culture encouraging learning and career development.