Field Client Manager – Sales & Account Management

About the role

As a Field Client Manager you will drive revenue for the InterAction product suite by retaining existing customers and expanding the portfolio across a diverse client base. You will work closely with internal teams and customers to identify opportunities, manage renewals and deliver tailored account strategies that create measurable value.

Key responsibilities

• Grow the sales pipeline through proactive account management and execution of strategic account plans.
• Own the full sales cycle from opportunity identification to contract close.
• Prepare solution‑oriented proposals with appropriate positioning and pricing for software and services.
• Maintain accurate pipeline data in CRM and provide weekly forecasts.
• Collaborate with clients and internal partners to resolve issues and ensure high customer satisfaction.
• Represent the product portfolio at speaking engagements, industry events and trade shows.

Required profile

• Strong consultative sales approach with a proven record of generating new business.
• Excellent organizational, time‑management and teamwork abilities.
• Solid understanding of solution‑selling and value‑based negotiation.
• Bachelor’s degree or equivalent.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.
• Proficiency with Microsoft PowerPoint.
• Experience using CRM applications.

What we offer

• Flexible work arrangements supporting work‑life balance.
• Wellbeing initiatives, shared parental leave, study assistance and sabbatical options.
• Opportunities to work with cutting‑edge AI‑driven legal technology.