Field Client Manager

About the role

As a Field Client Manager you will own the full sales cycle for the InterAction product portfolio, driving revenue through retention, upsell and cross‑sell across a diverse client base. You will work closely with internal partners and customers to deliver tailored account strategies that create measurable value.

Key responsibilities

• Grow pipeline through active account management and execution of strategic account plans.
• Manage the complete sales cycle from opportunity identification to close.
• Develop targeted, solution‑oriented proposals with appropriate positioning and pricing for software and services.
• Track and report pipeline using CRM, providing weekly forecasts and opportunity updates.
• Collaborate with clients and internal teams to resolve issues and ensure high customer satisfaction.
• Represent the product portfolio at speaking engagements, industry events and trade shows.

Required profile

• Technical aptitude with strong computer skills.
• Excellent organizational and time‑management abilities.
• Proven ability to work in a team‑selling environment.
• Solid understanding of negotiation processes and solution‑selling value propositions.
• Strong interpersonal and presentation skills for cross‑functional collaboration.
• Demonstrated experience generating new business sales.
• Bachelor’s degree.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• CRM applications

What we offer

• Healthy work‑life balance initiatives.
• Wellbeing programs, shared parental leave, study assistance and sabbaticals.
• Opportunities for professional growth within a global organization.