External Communications Coordinator

About the role

The External Communications Coordinator will join Macy’s External Communications team to help shape and share the company’s brand story. Working closely with senior communications leaders, you will support media engagement, storytelling, and reporting initiatives that reinforce business priorities and elevate leadership visibility.

Key responsibilities

• Support brand and corporate initiatives such as campaigns, collaborations, product launches, events, and cross‑functional communications.
• Draft, edit, and coordinate media materials including press releases, executive talking points, key messages, briefing documents, media lists, and FAQs.
• Coordinate executive media opportunities by managing outreach, preparing briefing materials, handling logistics, and providing on‑site support.
• Manage operational tasks such as budget tracking, purchase order creation, invoice processing, vendor management, media database maintenance, and media website administration.
• Monitor and track media coverage, develop coverage reports, project summaries, and quarterly recaps.
• Co‑lead the daily enterprise media report for senior leaders across Macy’s, Inc.
• Provide on‑site support for signature events (Flower Show, 4th of July Fireworks, Thanksgiving Day Parade, Black Friday), requiring availability during evenings, early mornings, weekends, and holidays.
• Foster an inclusive environment that strengthens relationships with colleagues, customers, and communities.
• Manage team calendars, milestones, leadership meetings, editorial calendars, reporting trackers, and shared resources.
• Coordinate activities with external PR agencies, vendors, and brand partners, developing media briefs, tracking deliverables, and managing timelines.
• Support corporate and financial communications initiatives, including media monitoring, coverage tracking, and post‑announcement recaps.

Required profile

• Ability to work flexible hours, including evenings, early mornings, weekends, and holidays.
• Strong organizational skills for managing calendars, budgets, and multiple stakeholder timelines.

Required skills