External Communications Coordinator

About the role

The External Communications Coordinator joins Macy’s Corporate Communications team to help shape and deliver the company’s external narrative. Working closely with senior communications leaders, the role supports corporate, financial and brand‑focused public relations initiatives that align with Macy’s business priorities.

Key responsibilities

• Assist in developing and executing external communication strategies for corporate initiatives, leadership announcements, business updates and financial milestones.
• Draft, edit and coordinate press releases, media pitches, backgrounders, website copy, executive talking points and FAQs.
• Monitor and track media coverage of corporate and financial announcements, and co‑lead the daily enterprise media report for senior leaders.
• Coordinate executive media opportunities, including interview preparation, briefing materials, media list development and logistics management.
• Produce post‑announcement and campaign recaps that synthesize coverage performance and key insights.
• Manage day‑to‑day interactions with external PR agencies and vendors, developing briefs, tracking deliverables and maintaining media lists.
• Maintain team calendars, editorial calendars, reporting trackers and shared resources to ensure smooth operations.
• Support budget tracking, purchase order creation, invoice processing and vendor management.
• Assist broader Brand PR initiatives such as campaigns, product launches, events and cross‑functional communications, including on‑site support for enterprise events.

Required profile

Required skills