E-Commerce Manager

About the role

The E‑Commerce Manager will shape and scale Alfa Laval North America’s B2B e‑commerce strategy, influencing how customers and channel partners engage digitally across multiple industry sectors.

Key responsibilities

• Shape and activate the North American B2B e‑commerce strategy and roadmap, aligning priorities with regional, divisional, and global objectives.
• Drive customer and channel‑partner adoption, identifying opportunities to increase activation, engagement, digital sales, and acquisition.
• Own the evolution and optimization of the e‑commerce experience, using customer insights, business needs, and performance data to prioritize improvements.
• Turn data into action by defining meaningful KPIs, evaluating performance, identifying opportunities, and communicating recommendations to business stakeholders.
• Partner across Sales, Digital Marketing, global teams, and other functions, building alignment and leading strategic initiatives through influence.
• Develop targeted demand‑generation and customer‑journey initiatives that connect digital engagement with measurable commercial outcomes.
• Support customer, partner, and internal enablement as Alfa Laval evolves its e‑commerce capabilities and ways of working.
• Manage budgets and evaluate the business impact and return of e‑commerce initiatives.

Required profile

• Bachelor’s degree in Business, Marketing, Engineering, Project Management or related field.
• Minimum 5 years of relevant experience in e‑commerce, digital commerce, digital product, or related commercial roles, with meaningful experience in a B2B environment.
• Demonstrated experience developing or influencing an e‑commerce strategy, roadmap, or significant digital commerce initiative.
• Experience driving customer acquisition, adoption, engagement, digital sales, or demand generation with measurable outcomes.
• Strong commercial and analytical acumen, with the ability to translate customer insights and performance data into clear business recommendations.
• Demonstrated ability to influence cross‑functional and senior stakeholders without direct authority in a matrixed organization.
• Working knowledge of e‑commerce platforms and the broader digital commerce ecosystem, such as CMS, CRM, customer portals, analytics, or related technologies.
• Less than 10% travel.

Required skills

• E‑commerce platforms (CMS, CRM)
• Analytics tools

What we offer

• Competitive salary ($95,000 - $110,000 base) and full benefits package.
• Medical, dental, vision, and life insurance.
• 401(k) plan.