Drayage Manager – Houston

About the role

We are looking for an experienced Drayage Manager to lead the growth of our Houston drayage and 3PL services. You will oversee both company‑owned trucks and owner‑operators, ensuring efficient intermodal operations and high customer satisfaction.

Key responsibilities

• Accurately enter customer orders, driver updates, and billing information.
• Dispatch drivers for pickups and deliveries and coordinate appointment scheduling.
• Manage rail billing, street turns, chassis pool, and chassis inventory.
• Conduct daily shipment tracing, report delays, and update online tracking portals.
• Prepare shipment documentation for invoicing and maintain daily customer reports.
• Monitor freight levels, on‑time pickups/deliveries, and load rates to meet service standards.

Required profile

• 1–2 years of intermodal drayage dispatch experience with a drayage carrier.
• Strong organizational skills and ability to handle large data sets.
• Proactive attitude with a sense of urgency and excellent communication.
• Detail‑oriented, critical thinker with solid time‑management abilities.

Required skills

• Microsoft Windows
• Microsoft Outlook
• Microsoft Excel
• Rail Billing
• Street Turns
• Chassis Pool Management

What we offer

• Competitive salary with performance‑based bonuses.
• Comprehensive health, dental, and vision benefits.
• Professional development and growth opportunities.
• Collaborative culture that values innovation and excellence.