Director - Sales Operations

About the role

The Director – Sales Operations will lead initiatives that boost the efficiency, effectiveness and productivity of the company’s sales organization. You will champion a sales‑centric culture, support transformation across industrial, OEM and construction segments, and help position the firm as the employer of choice for top sales talent.

Key responsibilities

• Act as the voice of the sales organization, identifying misalignments and creating bandwidth for value delivery.
• Define and standardize sales performance criteria and messaging across customer segments.
• Create uniform datasets and processes to evaluate sales productivity, including use of the Salesbook application.
• Implement performance improvement plans (PIPs) with clear milestones for sales leaders and account managers.
• Develop a standardized coaching framework to drive a high‑performance sales culture.
• Set territory productivity criteria and recommend optimal mix of sales resources and OPEX.
• Partner with supply‑chain and value‑creation teams to establish quarterly review processes for global and priority clients.
• Drive documented plans for sales and margin expansion, ensuring closed‑loop accountability via Salesbook.
• Serve as the single point of contact for IT, guiding design decisions to maximize sales organization value.

Required profile

• Proven senior leadership experience in sales operations or a related commercial function.
• Strong analytical mindset with ability to translate data into actionable strategies.
• Excellent stakeholder management skills across multiple business units.
• Track record of implementing scalable processes that improve sales productivity and margin.

Required skills