Director, Program Product Management

About the role

Mastercard’s Security Solutions Organization is building a next‑generation enterprise decisioning platform that supports fraud, identity, authentication, cyber, financial crime, scams and future risk domains. The Director, Program Product Management will own product execution for priority platform workstreams, turning approved strategy into concrete, adoptable capabilities.

Key responsibilities

• Translate approved platform direction into documented product scope, value propositions, execution plans and outcome measures.
• Define clear capabilities, use cases, requirements, acceptance criteria and success metrics for assigned workstreams.
• Conduct user interviews and stakeholder workshops to capture workflows, pain points and integration needs.
• Develop product recommendations on scope, sequencing, trade‑offs and capability definition.
• Partner with design and engineering teams to shape requirements, prioritize features and coordinate adoption activities.
• Track execution progress against agreed outcomes and measure adoption success.

Required profile

• Proven experience in product management for enterprise platforms or decisioning systems.
• Strong ability to translate strategic direction into detailed product specifications.
• Excellent stakeholder engagement skills, including interviewing users and facilitating workshops.
• Experience driving feature prioritization, adoption planning and execution tracking.

Required skills