Director of Public Services

About the role

The Hussey-Mayfield Memorial Public Library in Zionsville, Indiana, is hiring a Director of Public Services under the general supervision of the Executive Director. The role plans, implements, directs and evaluates public services and sits in the senior management team overseeing Youth Services, Teen and Adult Services, Circulation Services and Outreach Services, the Maker Studio specialists and the Whitestown Branch Manager. It also runs the library independently when the Executive Director is absent.

Key responsibilities

• Work with the Senior Management Team on policies, budgets and work plans, and act for the Executive Director in their absence
• Prepare reports and correspondence, coordinate committees and special projects, and help develop the strategic plan
• Write, apply for, administer and report on grants, and assist with fundraising
• Oversee public services, monitor daily operations across branches, allocate resources, investigate complaints and ensure compliance with laws and regulations
• Prepare and administer departmental budgets, forecast funds for staffing, equipment and supplies, and prepare monthly and special statistical reports
• Supervise, evaluate and coach branch heads and staff, interview, hire and promote, handle discipline, and run staff meetings and trainings
• Maintain accurate payroll and time-off records, and represent the library in community activities and civic partnerships
• Stay current on library trends through professional groups, conferences and LEU credits

Required profile

• Master's degree in Library Science from an ALA-accredited program
• Indiana Public Librarian Certification Level 2 or above (or ability to obtain a temporary Level 2 permit within six months)
• Valid Indiana driver's license (or ability to obtain one within six months)
• Excellent written and verbal communication skills, and strong emotional intelligence, negotiation and conflict management
• Preferred: 5-7 years of progressively responsible public library experience and 3 years of management experience
• Preferred: experience with public library funding and budgeting, and knowledge of people operations and talent development