Director of Operations

About the role

We are seeking a Director of Operations to lead the large‑scale deployment of a fiber‑to‑the‑home (FTTH) network across the Greater Phoenix area. The role combines hands‑on oversight of construction activities with strategic partnership management to ensure fast, safe and high‑quality delivery of fiber infrastructure.

Key responsibilities

• Own market‑level FTTH deployment performance, ensuring projects meet safety, schedule and quality targets.
• Drive construction milestones such as conduit placement, fiber installation, splicing, testing, restoration and close‑out.
• Identify and remove barriers to construction velocity, including permitting delays, utility coordination issues and contractor performance gaps.
• Build and maintain relationships with municipalities, permitting authorities, utilities, locate providers, HOAs and community stakeholders.
• Manage general contractors, subcontractors and field partners through clear expectations, accountability and continuous improvement.
• Oversee end‑to‑end construction delivery from pre‑construction planning to field readiness, underground execution and project close‑out.
• Coordinate closely with Engineering, Permitting, Network Operations, Supply Chain and Commercial teams to align on market delivery.

Required profile

• Proven leadership experience in OSP (outside plant) construction and large‑scale network roll‑outs.
• Strong problem‑solving ability and comfort navigating ambiguous, fast‑moving environments.
• Excellent communication skills for interfacing with internal teams, contractors and external partners.
• Track record of driving accountability and delivering results on complex projects.

Required skills

• FTTH deployment
• OSP construction management
• Fiber splicing and testing
• Utility coordination and permitting
• Vendor and contractor management
• Construction project management
• Quality control and safety compliance