Director, IT Strategy Consulting (IT & BPO)

About the role

Gartner's Consulting business extends its IT research to help CIOs and leaders turn insights into action. As Director of IT Strategy Consulting, IT and Business Process Outsourcing, you advise clients at the highest strategic level and oversee project delivery and client relationships. The role focuses on ensuring the business value of IT by directing client spend, benchmarking against industry norms and identifying optimization opportunities.

Key responsibilities

• Advise clients on big-picture and tactical IT strategy, including digital acceleration, enterprise enablement, big data and analytics, applications rationalization, cloud strategy, sourcing and ecosystem optimization, and security and risk management.
• Manage project delivery and oversight while handling client relationship management.
• Help clients make data-driven technology decisions by characterizing current spending and future financial estimates.

Required profile

• 5-10 years developing full-lifecycle sourcing strategies for IT services and negotiating IT contracts with vendors (professional services, hardware, software, cloud, applications, telecom, VARs).
• IT financial management experience in large, complex IT organizations or service providers, covering cost accounting standards, direct/indirect cost structures and chargeback/pricing methods.
• Knowledge of IT service environments and delivery models (services selection, software, SI, managed services, outsourcing, BPO) and IT services agreements (managed services, T&M, project-based estimation).
• Experience analyzing IT contract inventory data to find consolidation, rationalization and optimization opportunities.
• Preferred: CPA or similar certification, and familiarity with vendor management, procurement, ITIL and COBIT.
• Proven track record of leading people and teams, and of meeting targets such as sales, managed revenue and utilization.

Required skills

• Strong analytical and problem-solving skills.
• Expert use of the MS Office suite.
• Clear oral and written communication.
• Ability to adapt Gartner frameworks to client needs and to handle multiple client priorities at once.

What we offer

• Base salary estimated between 168,000 and 199,000 USD, with an annual bonus or uncapped sales incentive plan.
• Generous paid time off, medical, dental and vision plans, parental leave and employee assistance program.
• 401K matching up to 7,200 USD per year and the option to buy company stock at a discount.
• Hybrid work, professional development and a collaborative, diverse culture.