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This job expired on 25/08/2026. It no longer accepts applications.
Desktop Support Technician – Onsite (Tampa, FL)
Crawford Thomas Recruiting · Tampa
Job description
About the role
Our client in Tampa is seeking an experienced Desktop Support Technician to act as the primary point of contact for end‑user technical issues. The position is fully onsite and involves configuring, troubleshooting, and maintaining desktop hardware, operating systems, applications, and network connectivity for a diverse user base.
Key responsibilities
- Respond to and resolve support requests via ticketing system, phone, email, chat, and in‑person.
- Troubleshoot complex desktop, laptop, software, and peripheral problems.
- Install, configure, and maintain computer hardware, Windows and Linux operating systems, and business applications.
- Deploy workstations, perform imaging, and onboard new employees.
- Diagnose and resolve LAN, Wi‑Fi, and VPN connectivity issues.
- Support Microsoft 365 applications and manage user accounts in Active Directory.
- Assist with printer and scanner installation and support.
- Document issues, resolutions, and maintain hardware inventory.
Required profile
- 2‑4 years of desktop or IT support experience handling escalated issues.
- Experience with Windows and Linux operating systems.
- Knowledge of VPN configuration and troubleshooting.
- Familiarity with Microsoft 365/Office 365 environments.
- Experience administering Active Directory.
- Basic networking knowledge (TCP/IP, LAN/Wi‑Fi).
- Strong analytical and customer‑service skills.
- Bachelor’s degree in IT, Computer Science, or related field preferred; candidates without a degree are encouraged to apply if they have relevant experience.
- Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft certifications) are a plus.
Required skills
- Windows operating systems
- Linux operating systems
- VPN configuration and troubleshooting
- Microsoft 365 / Office 365
- Active Directory administration
- TCP/IP networking fundamentals
- LAN/Wi‑Fi connectivity troubleshooting
- Desktop imaging tools
- Printer and scanner setup
- Hardware inventory management
What we offer
- Competitive salary $65,000‑$80,000+ per year
- Flexible work schedule options (9/80 or traditional 5‑day week)
- Full‑time onsite position in Tampa, FL
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Crawford Thomas Recruiting
Tampa