Delivery Supervisor

About the role

The Delivery Supervisor leads daily delivery operations, ensuring safe, compliant, and efficient execution of all deliveries. This position provides direct field supervision, monitors performance metrics, and coaches drivers to meet safety and customer service standards.

Key responsibilities

• Oversee delivery operations team and monitor fleet via MobileCast or Roadnet.
• Manage driver attendance, PTO, and performance, including hiring, transfers, and discipline.
• Train drivers on safe driving, proper lifting, and company delivery procedures.
• Conduct ride‑alongs to coach drivers on productivity, safety, and customer service.
• Ensure DOT compliance, including safety requirements and drug screening.
• Verify and process daily driver invoices, paperwork, returns, and collections.
• Resolve customer discrepancies and maintain strong cross‑department relationships.
• Administer workers’ compensation, incentive, and safety programs.

Required profile

• Bachelor’s degree in a related field or equivalent training/experience.
• Minimum of 3 years’ experience in delivery or logistics operations.
• Proficient PC skills with Microsoft Office and related software.

Required skills

• Microsoft Office
• MobileCast
• Roadnet

What we offer

• Salary range $54,600 – $74,025 per year.
• Eligibility for annual bonus plan.
• Medical (HMO & PPO), Dental, Vision (PPO) coverage.
• 401(k) matching.
• Annual PTO accrual, holidays, and flexible spending accounts.
• Free life and AD&D insurance and employee assistance program.
• Schedule: Tuesday – Friday, 11 am – 9 pm.