Data Entry & Word Processing Specialist

About the role

This position supports the client’s public‑service operations by handling incoming communications, processing invoices, and maintaining accurate lease and vendor records. The role is based in Albany and offers a steady hourly rate with full benefits.

Key responsibilities

• Monitor the shared leasing email inbox, respond to basic inquiries and forward messages to the appropriate team members.
• Create and track work orders in Jira for landlords.
• Answer phone calls, take messages, and manage vendor correspondence for billing and quote requests.
• Process invoices: complete payment forms, scan documents, and email payments.
• Perform data entry and keep lease‑site spreadsheets up to date.
• Maintain the AED device spreadsheet.

Required profile

• Basic experience with Microsoft Outlook and Excel.
• Comfortable handling phone calls and email communications.
• Attention to detail for data entry and invoice processing.

Required skills

• Microsoft Outlook
• Microsoft Excel
• Jira (work‑order tracking)

What we offer

• Hourly rate of $27.00
• 401(k) retirement plan administered by Merrill Lynch
• Pre‑tax commuter benefits
• Eligibility to purchase medical, dental, and vision insurance through ECLARO