Data Entry Specialist – Order Processing

About the role

The Data Entry Specialist will ensure timely and accurate processing of orders for the PerioProtect product line. Working onsite in Saint Louis, you will support the production team by maintaining precise records and handling customer inquiries.

Key responsibilities

• Create sales orders for incoming gel and PDP orders from multiple sources.
• Monitor incoming emails for orders and customer questions, responding promptly.
• Handle customer inquiries, field questions, and provide order status updates.
• Contact offices with orders on hold (excluding credit issues) to resolve problems.
• Log conversations, follow‑up needs, and sales history using the FMP system.
• Ensure all orders are correctly entered into the FMPOther system.
• Perform other duties as assigned to support operational efficiency.

Required profile

• Excellent listening, verbal, and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Comfortable making phone calls and interacting with customers.
• Strong computer proficiency.
• High school diploma or equivalent required; bachelor's degree preferred.

Required skills

What we offer

• Purpose‑driven healthcare environment focused on dental innovation.
• Collaborative team with clear processes and growth opportunities.
• Standard full‑time shift (9:00 am‑5:30 pm CST) onsite.