Customer Supply Chain Manager

About the role

The Customer Supply Chain Manager will be the primary liaison between rhode and its retail partners, ensuring seamless order management, inventory flow, and service levels. This role operates in a fast‑moving, high‑growth environment where processes are still being defined.

Key responsibilities

• Act as the main point of contact for retail customer operations, supporting day‑to‑day execution and partner‑specific supply chain needs.
• Identify and implement opportunities to improve supply chain efficiency, reduce operational costs, and increase volume.
• Develop deep knowledge of each retail partner’s distribution model and support launch planning, promotional initiatives, and inventory allocation.
• Monitor supply risks, use customer data to enhance in‑stock performance, and drive overall service level improvements.
• Collaborate cross‑functionally with Sales, Demand Planning, Supply Planning, Finance, and Operations.

Required profile

• Proactive and solutions‑oriented with strong analytical abilities.
• Excellent communication skills and comfortable navigating a fast‑paced, high‑growth setting.
• Ability to balance day‑to‑day execution with longer‑term process improvement.
• Experience working in cross‑functional teams and building strong partner relationships.

Required skills

What we offer

• Competitive base pay with bonus eligibility.
• Equity participation and flexible time‑off.
• Hybrid work model: 3 days onsite, 2 days remote.
• Year‑round half‑day Fridays and a supportive company culture.