Customer Engineer III

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you act as the primary liaison with customers, installing, maintaining, and upgrading sophisticated semiconductor equipment. You will leverage digital analytics for troubleshooting and apply basic diagnostic techniques to resolve technical issues.

Key responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques with assistance from senior engineers.
• Collaborate with senior engineers and customers to understand roadmaps, process flows, and business challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport for travel.
• Ability to meet on‑site safety, environmental, and COVID‑19 protocols.

Required skills

• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Digital multimeters
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Salary range $37.00 – $51.20.
• Location: Portland, OR.
• Supportive work culture encouraging learning, development, and career growth.
• Health and wellbeing programs, including personal and professional growth support.