Corporate Investigations Specialist (Remote)

About the role

The External Investigations team protects TransUnion, its customers and consumers by investigating suspected fraud, malfeasance, account misuse, contractual violations and misuse of company systems or data. This Specialist II role reports to the Director, Corporate Investigations and is remote, though occasional in-person attendance at work-related events may be required at management's discretion.

Key responsibilities

• Independently manage a portfolio of investigations from intake through disposition, with prompt, fair and consistent resolutions.
• Investigate suspected fraud, data or account misuse, contractual or policy violations, conflicts of interest, potential legal violations and other risk or compliance concerns.
• Collect, preserve, analyze and document evidence from approved internal and external sources while keeping sensitive information confidential.
• Use investigative, analytical and case-management tools to find patterns, relationships, anomalies, emerging threats and control gaps.
• Prepare clear, objective reports on allegations, scope, actions, evidence, findings and disposition.
• Maintain complete, accurate and auditable case records with supporting documentation and case classifications.
• Update management and stakeholders on case status, risks, timelines and dependencies.
• Partner with Legal, Compliance, Cybersecurity, Data Science, Monitoring and business units to validate findings and support escalation and remediation.
• Conduct root-cause analysis and recommend corrective, preventive and risk-mitigation measures.

Required profile

• Bachelor's degree in risk, compliance, audit, forensics, criminology, criminal justice, analytics, finance, information systems or a related field, or equivalent education and experience.
• At least five years of investigative experience in corporate fraud, financial crime, regulatory compliance, audit, cyber-enabled fraud, data misuse or a related environment.
• Ability to plan and run complex investigations, evaluate evidence objectively and draw well-supported conclusions.
• Experience managing multiple investigations, projects or competing priorities with accuracy, confidentiality and timely delivery.
• Strong investigative writing, documentation, verbal communication and interpersonal skills, able to explain complex matters to senior leaders.

Required skills

• Case-management and investigative research tools, with auditable records.
• Spreadsheet and presentation tools for analyzing information and communicating findings.
• Data-analysis tools to spot patterns, anomalies and emerging threats.
• Working knowledge of company policies and federal, state and local requirements, with the ability to learn credit reporting and TransUnion's business requirements.
• Adaptability to evolving investigative technologies, data sources and monitoring approaches.
• Preferred: certifications such as CFE, CCEP, CRCM, CIA or CAMS, and skills in fraud analytics, link/network analysis, open-source research, digital evidence, consumer fraud, synthetic identity fraud and credit reporting.