Construction Project Manager

About the role

SERVPRO of Bay County, a SERVPRO franchise, is hiring a Construction Project Manager. The role covers the full life of a restoration and repair project, from evaluating and selling it to the customer through completion, including managing crews, subcontractors and warranties. It is a full-time position with normal hours Monday to Friday.

Key responsibilities

• Customer satisfaction: handle customer service, compile and resolve punch list items, perform the final walk-through, and secure a signed Certificate of Completion and Certificate of Satisfaction.
• Project initiation: evaluate and sell projects, educate customers on the construction process, and manage warranty activities.
• Project planning: identify and document the scope of work, create and review estimates, obtain customer agreement on scope and budget, and ensure proper permits are acquired.
• Project execution: create the schedule and timeline, identify and qualify subcontractors and suppliers, negotiate terms, plan and manage crews, and ensure work complies with plans, specifications and local codes.
• General: be able to carry out the roles of Construction Coordinator and Construction Superintendent.

Required profile

• Superb customer service track record and effective written and oral communication.
• Intermediate math skills.
• Experience in restoration and/or construction preferred.
• Ability to work hard in challenging situations, supervise others, multitask and meet deadlines; occasional on-call and weekend work and local travel are required.
• Physical demands include walking or standing all day, frequent driving and sitting, occasional ladder climbing and exposure to heat and loud noise.

Required skills

• Xactimate writing experience (must have).
• High school diploma or GED; PMP certification preferred.

What we offer

• Salary of $55,000 to $65,000 per year plus commission and a bonus plan.
• 401(k) matching, dental, health and vision insurance, and paid time off.