Concierge Security Officer (Receptionist)

About the role

GardaWorld is seeking a Concierge Security Officer to serve as the front‑line receptionist at its Saint James, Louisiana site. This position blends traditional security duties with high‑level customer service, ensuring a safe and welcoming environment for employees, contractors, and visitors.

Key responsibilities

• Answer and route incoming calls from the site’s switchboard promptly and professionally.
• Welcome and process all employees, contractors, and visitors entering the facility.
• Issue, update, and verify access badges while ensuring compliance with TWIC requirements.
• Monitor, track, and report security‑related activities as required.
• Receive and distribute items delivered to the lobby.
• Maintain accurate security department records and logs.
• Train security officers assigned to the receptionist post.
• Handle stressful situations calmly while maintaining professionalism.

Required profile

• Authorized to work in the United States.
• High school diploma or GED.
• Ability to pass an extensive screening process.
• Exceptional customer service orientation.
• Security, military, or law‑enforcement experience is a plus.

Required skills

• Basic phone operation.
• Basic computer proficiency.

What we offer

• Competitive hourly wage of $17.00 (DailyPay available).
• Comprehensive benefits package including medical, dental, vision, 401(k) with matching, PTO, paid holidays, disability and life insurance.
• Uniform provided at no cost.
• Career growth opportunities within a globally recognized security firm.