Concierge (Part-time) – 44 Monroe

About the role

We are looking for a part-time Concierge to join our team at 44 Monroe in Phoenix. The Concierge serves as the first point of contact for residents and visitors, providing a welcoming atmosphere and supporting daily resident services.

Key responsibilities

• Greet prospects and residents entering the office or leasing area and ensure their comfort while they wait.
• Answer incoming phone calls, route them to the appropriate team members, and follow up on service-request callbacks.
• Maintain the guest-suite schedule, ensuring proper payment, cleanliness, and readiness for arrivals.
• Coordinate loading-dock and elevator schedules for resident move-ins and move-outs.
• Prepare clubhouse amenities each morning so they are ready for tours and resident use.
• Manage all package deliveries by logging arrival information and notifying residents promptly.
• Organize and implement resident programs and act as a resource for local market information.

Required profile

• Strong customer-service orientation with a friendly, professional demeanor.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Clear communication skills, both in person and over the phone.

Required skills

What we offer

• Part-time schedule with flexible hours.
• Opportunity to work for a leading global real-estate operator.