Community Health Worker - Agricultural Workers

About the role

Finger Lakes Community Health (FLCH) is hiring a Community Health Worker to serve as an advocate for the social, physical and mental well-being of underserved populations, working with agricultural workers and their families to overcome barriers to care. The position is based at the Geneva Community Health Center but regularly travels to the southern tier counties (Steuben, Yates, Schuyler, Cayuga and South Seneca). Spanish proficiency is required.

Key responsibilities

• Outreach: visit agricultural worker homes, worksites and community locations, build relationships with community partners, and act as the point of contact for clinical staff during mobile medical visits, providing interpretation, appointment scheduling, paperwork help and patient education.
• Patient support: identify socio-economic issues affecting health, develop health and social management plans, coordinate care, provide interpretation during in-person and telehealth visits, and follow up on care plans.
• Transportation: inform patients of pick-up times and locations and arrange or coordinate transportation for medical appointments based on insurance eligibility.
• Documentation: record patient encounters, activities and outcomes in the electronic health record, and handle telephone encounters and referrals in line with FLCH policies.

Required profile

• High school diploma or equivalent; associate or bachelor's degree in public health, social work, human services or a related field preferred.
• 2+ years in a healthcare or customer service setting preferred.
• Valid government-issued photo ID, a valid New York State driver's license and current NY auto insurance with $100,000/$300,000/$100,000 coverage.
• Certification in medical or community interpretation from a recognized accrediting body (e.g., CCHI, NCMI).
• Ability to collaborate across roles, adapt communication style to different audiences and use sound reasoning to solve problems.

Required skills

• Spanish proficiency (tested).
• Working knowledge of community health principles in outreach and support programs.
• Physical ability: prolonged sitting and standing, frequent walking, lifting 15-40 pounds, clear vision and hearing.

What we offer

• Monday through Friday schedule, closed all major holidays.
• Medical, dental, vision and life insurance.
• Safe Harbor 3% 401k contribution.
• Robust PTO and education reimbursement.