Community Assistant – Student Living

About the role

The Community Assistant supports the property management team at Nordheim Court Student Living, helping to achieve occupancy and resident satisfaction goals through administrative, leasing, and customer‑service tasks.

Key responsibilities

• Perform office administration such as copying, filing resident files, preparing notices, handling calls, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Generate lease paperwork, organize lease files, and support the lease preparation process.
• Coordinate move‑in and move‑out activities, including mandatory work dates and “turn” periods.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach.
• Help organize resident events, birthday cards, unit visits, and other programs to boost resident satisfaction.
• Distribute resident communications such as flyers, newsletters, surveys, and late notices.
• Serve as an after‑hours liaison, responding to emergencies and covering at least one on‑call shift per week.

Required profile

• Strong organizational skills and attention to detail for administrative duties.
• Excellent communication and customer‑service abilities.
• Flexibility to work evenings, weekends, and on‑call shifts as needed.
• Ability to handle multiple tasks in a fast‑paced residential environment.

Required skills

What we offer

• Opportunity to work with a leading global real‑estate platform.
• Experience in student‑living property management.
• Professional development within Greystar’s extensive network.